At Ula Fashion Group, we are committed to delivering your orders quickly and securely. Our shipping policy ensures transparency and confidence for every purchase.
● Standard delivery time is 3–6 business days from the date of order confirmation.
● Delivery times may vary depending on destination, customs clearance, and local courier schedules.
● We work with FedEx and YunExpress to provide reliable international and domestic shipping services.
● Tracking information will be provided once your order has been dispatched, allowing you to monitor your shipment in real time.
● Shipping fees are calculated at checkout based on destination and order size.
● Free shipping promotions may apply during special campaigns or for qualifying orders.
● International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
● Ula Fashion Group is not liable for delays caused by customs inspections.
● Orders are processed within 1–2 business days.
● You will receive a confirmation email once your order has been shipped.
● Ula Fashion Group is not responsible for delays caused by unforeseen circumstances (e.g., weather, strikes, or customs).
● Please ensure your shipping address is accurate to avoid delivery issues.
For any shipping inquiries, please contact our customer service team at support@ula-na.com.